Customer Service Rep II (Remote)
Maximus
Full-time
$14/hr
No experience
Remote
Posted 1d ago
About the job
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - …
Location
Los Angeles, Los Angeles County
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