Customer Service Manager
Blue Rock Search, LLC
Full-time
$29/hr
No experience
Posted 6d ago
About the job
Job Description The Customer Service Manager leads a team of representatives, overseeing daily operations, setting service standards, and ensuring high customer satisfaction by handling escalations, training staff, monitoring KPIs, and improving processes through feedback analysis, ultimately driving customer loyalty and retention. Responsibilities: Oversee daily operations of the wholesale customer service team, supporting retail accounts and marketing-affiliated individuals Develop and mainta…
Location
Torrance, Los Angeles County
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