Sr. Client Service Specialist
Cathay Bank
Full-time
$24–26/hr
No experience
Posted 3d ago
About the job
GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles complex transactions and servicing requests. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professiona…
Location
Los Angeles, Los Angeles County
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