NearbyLA

Client Service Specialist

Cathay Bank

Full-time
$20–22/hr
No experience
Posted 3d ago

About the job

GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures compliance with all internal operating policies, procedures , regulatory, and audit standards. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct…

Location

Los Angeles, Los Angeles County

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