Customer Care Advocate 2
Zenith American Solutions
Full-time
$35/hr
No experience
Posted 14h ago
About the job
Title: Customer Care Advocate 2 Department: Customer Service Union: OPEIU 537 Grade: 5 Position Summary The Customer Care Advocate 2 provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effe…
Location
Pasadena, Los Angeles County
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