NearbyLA

Member Contact Center Supervisor

Lbs Financial Credit Union

Full-time
$32–40/hr
No experience
Posted 3d ago

About the job

Are you a dynamic, enthusiastic leader with the knowledge and passion to meet your member’s needs? Our Member Contact Center Supervisor is responsible for overseeing the daily operations of a team of Member Contact Center Representatives, ensuring exceptional Member service, operational efficiency, and team development. This role monitors performance metrics, manages escalated Member issues, and implements process improvements to meet organizational goals. The Supervisor serves as a liaison bet…

Location

Westminster, Orange County

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